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Privacy Policy

Privacy Policy

Last Updated: January 14, 2026

At Aurum Gold Reserve, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our gold reserve services.

1. Information We Collect

To provide our precious metal services, we collect several types of information:

  • Identity Data: Full name, date of birth, and government-issued identification (for KYC compliance).
  • Contact Data: Email address, phone number, and physical shipping address for gold delivery.
  • Financial Data: Bank account details and transaction history.
  • Technical Data: IP address, browser type, and usage patterns collected via cookies to improve site performance.

2. How We Use Your Data

We use your information for the following purposes:

  • Service Delivery: To process your gold purchases, sales, and storage requests.
  • Legal Compliance: To verify your identity and prevent fraud or money laundering.
  • Communication: To send account updates, security alerts, and requested newsletters.
  • Security: To monitor and protect our platform from cyber threats.

3. Data Sharing and Disclosure

We do not sell your personal data. We only share information with trusted third parties in these circumstances:

  • Custodial & Vaulting Partners: To manage your physical gold holdings.
  • Logistics Providers: Secure couriers used for physical metal delivery.
  • Regulatory Authorities: When required by law or to comply with AML/KYC regulations.
  • Payment Processors: To securely handle your financial transactions.

4. Data Security

We implement industry-standard AES-256 encryption and Secure Socket Layer (SSL) technology to protect your data. Physical access to records is restricted to authorized personnel only, and digital data is stored on secure, firewalled servers.

5. Your Legal Rights

Depending on your location, you may have the following rights regarding your data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request that we fix inaccurate or incomplete information.
  • Deletion: Request that we erase your data (subject to legal record-keeping requirements for financial transactions).
  • Withdrawal of Consent: Opt-out of marketing communications at any time.

6. Cookies

Our website uses cookies to enhance your experience. You can choose to disable cookies through your browser settings, though some features of the Aurum Gold Reserve platform may not function correctly as a result.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date at the top.

Contact Our Data Protection Officer

If you have questions about your data or wish to exercise your rights, please contact us:

  • Email: [email protected]
  • Response Time: We aim to respond to all privacy-related inquiries within 30 days.